Privacy Policy

Last updated: August 2026

Information We Collect

We collect information to provide better service:

• Name, email, phone number
• Shipping & billing address
• Payment information (processed securely via Razorpay)
• Order history
• Product preferences
• Browser cookies (non-personal)

How We Use Your Information

We use your information to:

• Process orders & send confirmations
• Track & deliver packages
• Respond to inquiries
• Send promotional emails (if opted-in)
• Improve our service
• Prevent fraud & secure accounts

Data Security

• ✓ 256-bit SSL encryption
• ✓ Secure payment via Razorpay
• ✓ PCI DSS compliance
• ✓ Regular security updates
• ✓ No third-party data sharing

Cookies

We use cookies to remember preferences, track usage, and improve experience. You can disable cookies in browser settings.

Third-Party Links

Our website may contain links to third-party sites. We're not responsible for their privacy practices.

Your Rights

You have the right to:

• Access your personal data
• Request data deletion
• Opt out of marketing emails
• Update your information
• Withdraw consent anytime

Contact Us

Email: privacy@urban18.in | General: sam.0078611@gmail.com